You should expect a reply within 1 business day.įor fastest service, please be sure to include you serial number in your question. If you need additional assistance, or if the above solutions did not solve your problem, please contact us by clicking on the "Ask a Question" tab above. As with the mechanical sensor, paper must be inserted in the very center for the shredder to detect paper. These are the photo sensors that sense if paper is being inserted into the shredder. These sensors are also located in the very center of the mouth of the shredder, and look like small glass beads or marbles. so sad that shredder technology is so undependable in these days of. have had the unit for less than a year, and used the unit once a month at most. This should release the debris and/or oil build-up and allow the sensor to retract freely when paper is inserted.Īll other shredders will have an electronic sensor. the last time it stopped working (and unplugging and waiting didn't work), i painstakingly removed all the paper bits (yes, with tweezers) and it still didn't work. If there is nothing visible by the mechanical sensor, make sure the unit is unplugged, take a credit card and push up and down on the sensor for about 5 seconds. If there is, turn the unit off and use a needle nosed pliers, tweezers or toothpick to try to remove small amounts of debris from below this mechanical sensor. If that doesn't seem to be the problem, you may want to check to be sure that no paper is stuck underneath this sensor. This list is undoubtedly the best staples mailmate shredder stopped working available in the market today. Please refer to the Operation section of your User Manual for more information. When shredding small documents, such as checks or receipts, be sure that you are inserting the paper directly over this sensor. The shredder does not power on or work at all. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or lever in the very center of the mouth of the shredder (where you normally insert the paper). If it is, also lubricate the paper shredder blades to make sure the cutting blades run smoothly. This likely has to do with the auto run sensor of your shredder not being engaged correctly. Turn on your paper shredder again and check if the paper shredder is unjammed. It has 20 sheet power, cross cut shred size of 1/5 by 1, stainless steel trim, auto. It's important to oil your shredder on a regular basis so that it stays in good working condition. However, if your machine is making more noise than usual, there could be something wrong with it. Very good condition, works perfectly It will shred unopened junk mail while still in the envelop. Some of the units out there are noisy from the get-go. Why does my paper shredder operate in reverse only? Great heavy duty shredder and perfect for smaller spaces, Staples MAILMATE Heavy Duty Cross-cut Junk Mail Desktop Shredder SPL727MM.
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